Fraud Defense

Use a global network of data to accurately identify your loyal customers, reduce false declines, and stay on top of the latest antifraud trends with Solid's fraud and chargeback detection and prevention system.

  • - Compliance with the Scheme's rules
  • - Optimized chargeback fees
  • - Maximized conversions and revenue
  • - Strong customer protection
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Custom-built rules

Manage risk your way by setting rules for how payments are processed and criteria for how they should be routed.

Automatic risk profiles

Score each user and transaction based on internal and external data. Minimize risks while maximizing conversions.

Chargeback defense

Reduce the burden of lengthy disputes by automatically defending chargebacks and freeing up your team.

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Built-in 3DS2 and SCA

Reduce fraud, increase conversion, be ready for PSD2, and provide customer-friendly authentication with 3DS2.

Prevent chargebacks before they happen

 

Solid is enrolled in VMPI as an authorized third-party facilitator. We cover TOP-20 US issuers and coverage is growing, accounting for 95%+ US online shoppers with Visa cards. Using our direct connection to VISA and issuing banks, we assist merchants on the very first stages of the dispute-resolution process. Receive dispute alerts before those are initiated and build up your refund process to prevent chargebacks. We protect you from the following dispute types:

Fraud

Fraud from EMV Liability Shift Counterfeit, EMV Liability Shift Non-Counterfeit, Card Present, Card Absent and the Visa Chargeback Monitoring Program

Processing errors

Processing-related disputes for Late Presentment, Incorrect Transaction Code, Incorrect Currency, Incorrect Account Number, Duplicate Processing, Paid by Other Means, and Invalid Data

Consumer

Consumer Disputes for Merchandise / Services Not Received, Cancelled Recurring, Not as Described or Defective Merchandise / Services, Counterfeit Merchandise, Misrepresentation, Credit Not Processed, Cancelled Merchandise / Services, Original Credit Transaction Not Accepted, Non-Receipt of Cash or Load Transaction Value

Authorization 

Authorization-related disputes for Card Recovery Bulletin, Declined Authorization, and No Authorization

Unrecognized

Although this dispute category is retired with VCR (April 2018), these transactions are where the cardholder cannot identify either the merchant, the purchase, or both. If unknown, you can estimate 10-25% of your fraud volume

Enjoy 3DS 2 experience with no interruptions

Authentication is completed behind the scenes or with simple customer inputs. Every transaction is routed based on regulation type, risk assessment criteria and policies specifically for your business. As an EMVCo Technical Associate, we know all the information connected to EMV® specifications so you can adapt your setup before anyone else.

Stay Safe

Solid's antifraud engine works with all types of online businesses and helps our clients to achieve full compliance with all applicable rules and regulations of the Schemes. We will help you to:

  • - Achieve significant chargeback and fraud level reduction
  • - Decrease fraud losses and chargeback fees
  • - Grow volumes without fraud or chargeback level limitations
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